Fixu
Privacy Policy · Last updated: March 14, 2026
This Privacy Policy explains how Fixu collects, uses, and protects your information when you use the Fixu mobile application and related services.
Information we collect
- Account details such as email address, first name, last name, and date of birth.
- Treatment tracking data, including aligner sessions, wear progress, current aligner number, change dates, and daily goals.
- Photos you choose to upload from your camera or photo library.
- Usage and diagnostic data, such as device information, operating system, unique identifiers, and app activity logs.
How we use your data
- To provide and maintain the service.
- To manage your account and authentication.
- To notify you about service updates, reminders, and security-related events.
- To connect your account with your orthodontist when you explicitly enable that feature.
- To analyze usage and improve the product.
How we share data
- With your orthodontist if you connect your account through a share code.
- With service providers that help operate the app, such as infrastructure, authentication, analytics, and monitoring providers.
- When required by law or valid legal process.
- With your consent for any other specific purpose.
Data retention and deletion
We keep personal and treatment data only for as long as needed to provide the service and comply with legal obligations. You may request deletion of your account and data from within the app or by contacting us.
Children's privacy
Fixu is not intended for children under 16 years old. If you believe a child has provided personal information to us, contact us so we can remove it.
Contact
For privacy questions or deletion requests, contact fixualign@gmail.com.